We understand how to handle the back office. Get started and we will help you scale.
We are committed to loving and equipping our people, empowering them to contribute to the success of the technology businesses we serve.
We have been providing telecom back office and live answer services since 2012. We are proud of our people and our culture. We encourage you to experience the value we provide when entrusting part or all of your back office to us.
Qualified
We recruit, hire, and train well educated, motivated, reliable people.
Simple
We understand how to handle the back office. Get started and we will help you scale.
Savings
Our monthly pricing provides meaningful savings compared to the costs and risks associated with a W2 employee.
Our people are trained to handle everything from quotes, (working direct with your channel relationships, master agent, master stream, or provider portals) quote follow up, paperwork, order tracking, order management, MACD’s, renewals and complete lifecycle management.
We provide custom Call Center Solutions to support your business objectives.
Our US based Call Centers are available 24/7/365
Customized
We will be available and ready to answer your calls. You decide when to send us the calls, and how you would like us to answer and handle the call.
Courteous
We will answer with a friendly voice in your company name and route calls, take messages, interface with your CRM, or more according to your needs.
Consistent
We offer a money-back guarantee if you are not satisfied with our Back Office or Live Answer service simply notify us within 30 days of your start date or 1,500 minutes for Live Answer service.
Get StatedWe offer a money-back guarantee if you are not satisfied with our Back Office or Live Answer service simply notify us within 30 days of your start date or 1,500 minutes for Live Answer service.
Get Stated